These are the terms and policies that apply to sluicio.com, the Sluicio customer portal and Sluicio Cloud, provided by Sluicio AB, reg. no. 559610-5709, Guldsmedsvägen 12, 653 46 Karlstad, Sweden.
| Document | Applies to | Version |
|---|---|---|
| Terms of Use | The website and portal accounts | Effective 6 November 2026 |
| Acceptable Use and Fair Use Policy | All use of Sluicio Cloud; part of every SaaS Agreement | Effective 6 November 2026 |
| Privacy Policy | How we process personal data as controller | Last updated 6 November 2026 |
| Data Act information | Infrastructure jurisdiction, protection against governmental access, switching | Last updated 6 November 2026 |
Use of Sluicio Cloud is governed by the Sluicio Software-as-a-Service Agreement, including the Service Level Agreement, the Data Processing Agreement and the Exportable Data appendix. The agreement is accepted in the portal or signed with each customer. Partners sign a separate Partner Framework Agreement. Copies are available from legal@sluicio.com.
Contact
Agreements and legal questions: legal@sluicio.com
Privacy and data subject requests: privacy@sluicio.com
Security incidents: security@sluicio.com
Support: support@sluicio.com
Partners: partners@sluicio.com